FedEx Follies
Before I begin, please note comments search is up and running.
Anyway, I’d like to tell you a personal anecdote that illustrates how brainless some corporate folks can be. My wife was in the process of setting up another office for her business, so she ordered some items of furniture. She accidentally entered one digit of the address wrong, but she quickly corrected her error, and that correction was transmitted to the seller who, in turn, told the shipper (FedEx) to correct the address label.
We kept expecting the furniture to show up, but we kept getting reporters that the delivery attempt failed. Last week, on Friday, we decided to basically park ourselves in front of her office, like cops on a stakeout, and wait for the FedEx truck to show, which it tended to do at about 9:30 in the morning. We waited a long while, but it never showed, and ten minutes after we left, they sent us another Could Not Deliver notice.
(more…)